WireIt CT

Fire alarm & low-voltage service

Point your phone at the WireIt sticker on the panel to open that site.

Site ID

Give this number when you call

Call 203-592-7720

Something not working?

Tap what is not working. We check your site right away and tell WireIt.

Anything to add? (optional) Your phone (optional, so we can call you back)

Company

Request service

Your name Phone

Which system?

What's going on? (optional)

Photo (optional, e.g. the panel screen)

Company

This is not an emergency dispatch. Fire or emergency? Call 911.

Fire or emergency? Call 911.

WireIt techs only: PIN

WireIt CT

Change my PIN

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All sites

Password request

Send it yourself with a one-view Bitwarden Send (outside this app), then mark it here. No password is ever stored or shown in this app.

Pick a site

Outage history

Site

On-site check

Need this site from somewhere else? Ask the office to allow remote access.

Inspection type

+ Add a device not on the list

System test, central station & sign-off

Power

AC voltage

Charger voltage

Battery voltage

Battery load test

Central station

Name

Account #

Placed on test

Restored

Signals received

Fire Trouble Supervisory

Operator name

Functional checks

Sign-off

Technician: (filled in)

Building rep (optional)

License line on the PDF (office, optional)

Other notes (optional)

I confirm devices were tested per the methods in the footnote (NFPA 72 Ch. 14)

Upload device list

Pick the panel program (.SKC from HFSS) or the device list PDF exported from the panel software. CSV or Excel work too. The checklist fills in by itself, and the file is saved in the site folder.

Build checklist by hand

+ Another type

Check the list

DEMO SITE (WI-TEST) – not a real customer. Try anything here.

Working on the system?

What are you working on?

Service history and notes are in both.

Key locations

Open deficiencies

Failed in an inspection. Stays here until someone fixes and retests it.

⚠ Keeps failing at this site

Alerts for this site

Working on the panel or the cameras? Mute this site's alerts so Moshe's phone stays quiet.

Status

Recent outages (last 7 days)

Alarm panel (NAPCO)

Fire panel

Panel program

Changed the panel? Upload the new program

Cameras & recorder

NVR config backups

Upload new NVR config backup

Documents & photos

Device logins

Inspection

Batteries

+ Add a battery

Type What / where Put in on

Add today's work

Date

Which device? (optional · tap one)

What was done

Parts used / replaced (tap to add)

Parts used (optional)

Other notes (optional)

Office-only note (techs never see it)

Photos (optional)

Customer wants a quote / extra work

Techs can see this entry

Service history

Parts used at this site (office)

From the work entries, for billing. No prices here.

On-site check for techs (office)

Address Radius (meters, blank = default)

Sticker settings (office)

Only use if this sticker was put on the wrong site.

Office

On a laptop? Enter the code from your phone

On your phone: scan the site's sticker, enter your PIN, tap Open on laptop.